AVOCA
Powered by

Avoca Analytics: Calls Page Deep Dive

Avoca

17:52

Watch

A live deep dive into Avoca's calls page analytics and metric definitions.

You'll walk away knowing:

  • How to navigate your calls page analytics — where to find the right charts and what each metric is actually tracking
  • How to read your Call Flow Sankey Graph — a visual breakdown of every call: what was contained, what transferred, and which became booked jobs
  • Your real booking rate — which number actually measures performance and how to benchmark it.

Speakers

Christine Munar

Christine Munar

Product Manager @ Avoca

Arsalan Radmehr

Arsalan Radmehr

Software Engineer @ Avoca

Avoca Analytics: Calls Page Deep Dive

17:52

Watch