Avoca

A live deep dive into Avoca's calls page analytics and metric definitions.

You'll walk away knowing:

*   **How to navigate your calls page analytics** — where to find the right charts and what each metric is actually tracking
*   **How to read your Call Flow Sankey Graph** — a visual breakdown of every call: what was contained, what transferred, and which became booked jobs
*   **Your real booking rate** — which number actually measures performance and how to benchmark it.
