Sprout.ai
Join Sprout.ai’s virtual events and webinars to explore how AI is transforming insurance claims—making them faster, more accurate, and fairer.  
Hear from industry experts, learn best practices, and pick up fresh ideas to power smarter claims operations.

Sprout.ai

**Moving from AI pilot to production-scale decision intelligence.**

Claims AI pilots are now common across insurance. More than 67% of carriers, MGAs, and TPAs have an AI pilot in flight — but fewer than 7% reach production scale, according to Boston Consulting Group. The gap between those two numbers is what this webinar is about.

Most claims leaders already understand the potential of AI. The harder question is whether the operation is equipped to scale it.

When claims volume rises, complexity spikes, or experienced adjusters are stretched, does your operation break, stall, or scale? That question matters most in lines of business exposed to surge events, faced with rising complexity, or ambitious growth targets.

Join Sprout.ai live on June 30 as we reveal the **Claims Decision Intelligence Maturity Curve**. See where your claims operation sits on the curve — and what it takes to move from AI pilot to production-scale decision intelligence.

In this webinar, we’ll explore:

*   The five stages of Claims Decision Intelligence Maturity
*   Why claims AI pilots typically stall before production
*   What separates workflow automation from true AI-assisted decisioning
*   How AI can improve consistency, speed, policy grounding, and adjuster confidence
*   What operational foundations are needed to scale AI under volume and complexity pressure.

## **Why this matters now**

Claims is one of the most important financial levers a carrier, MGA, or TPA can control.

The pressure is familiar: loss ratio strain, reserve and indemnity accuracy, talent constraints, and board-level expectations that AI should now deliver measurable margin impact. When promising AI pilots fail to deliver production-scale value, the result is approved budget without measurable ROI — and decision inconsistency that continues to show up later in LAE, leakage, and combined ratio performance.

This session will show how claims decision intelligence can help organizations move toward high-quality, cost-effective, compliant claims outcomes that improve margin.

## **Who should attend**

This webinar is designed for insurance leaders involved in claims transformation, including:

*   Chief Claims Officers
*   Claims operations leaders
*   Claims transformation and innovation leaders
*   Insurance technology and digital leaders
*   CEOs, CFOs, COOs and CTOs at carriers, MGAs and TPAs
*   Leaders responsible for claims automation, AI, operational performance, or claims profitability
