Smappen

## A live masterclass on how franchisors can address franchisee weak points without becoming the crutch they rely on.

Supporting a franchisee isn't the problem. Doing it in a way that never ends is.

You step in when a franchisee struggles, of course you do. But somewhere between supporting and carrying, the dynamic shifts. You're solving their problems, fielding their calls, covering their blind spots. They're not developing. They're leaning. And the more you give, the harder it gets to pull back.

The question isn't whether to support your franchisees. It's how to do it in a way that builds capability, not reliance.

Join **Smappen **and **Kindling Franchise Consultants** for a live one-hour panel with franchisors sharing how they actually manage this in the field.

📅 Tuesday, September 29, 2026

⏰ 11:00 AM ET • 8:00 AM PT • 4:00 PM UK

💻 Online • Live session + Q\&A via chat

**HOSTS**

Andrew Walters, Founder, Kindling Franchise Consultants

Laurent Leclerc, Co-founder, Smappen

**GUEST SPEAKERS**

Lou Defrancisco, President, Kids United (US)

Tim Jenner, CEO, Pauline Quirke Academy (UK)

Rachel Brooks, Managing Director, Swimtime (UK)

### Join us on Tuesday, September 29!
