SMAPPEN
Powered by
Masterclass - Franchisee support or dependency?

Masterclass - Franchisee support or dependency?

SEP

29

Tuesday, September 29

3:00 PM - 4:00 PM

Register

A live masterclass on how franchisors can address franchisee weak points without becoming the crutch they rely on.

Supporting a franchisee isn't the problem. Doing it in a way that never ends is.

You step in when a franchisee struggles, of course you do. But somewhere between supporting and carrying, the dynamic shifts. You're solving their problems, fielding their calls, covering their blind spots. They're not developing. They're leaning. And the more you give, the harder it gets to pull back.

The question isn't whether to support your franchisees. It's how to do it in a way that builds capability, not reliance.

Join **Smappen **and Kindling Franchise Consultants for a live one-hour panel with franchisors sharing how they actually manage this in the field.

đź“… Tuesday, September 29, 2026

⏰ 11:00 AM ET • 8:00 AM PT • 4:00 PM UK

💻 Online • Live session + Q&A via chat

HOSTS

Andrew Walters, Founder, Kindling Franchise Consultants

Laurent Leclerc, Co-founder, Smappen

GUEST SPEAKERS

Lou Defrancisco, President, Kids United (US)

Tim Jenner, CEO, Pauline Quirke Academy (UK)

Rachel Brooks, Managing Director, Swimtime (UK)

Join us on Tuesday, September 29!

Speakers

Laurent Leclerc

Laurent Leclerc

Co-founder, Smappen

Andrew Walters

Andrew Walters

Founder, Kindling Franchise Consultants

Lou Defrancisco

Lou Defrancisco

President, KIDSUNITED

Tim Jenner

Tim Jenner

CEO, Pauline Quirke Academy

Rachel Brooks

Rachel Brooks

Managing Director

SEP

29

Tuesday, September 29

3:00 PM - 4:00 PM

Register