As a Specialist Technology Solutions Provider, we specialise in data and AI, modern workspace, hybrid cloud and security solutions to help businesses predict, protect what matters, and perform with confidence.

At Cybit, our mission is simple: to provide technology that drives real impact. We empower businesses and public services to go beyond being IT enabled to becoming information enabled—across all aspects of operations and people resources to drive opportunity while ensuring resilience and agility.

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Cybit

**Discover how Copilot Agents can transform the way your organisation automates work, scales knowledge, and delivers intelligent customer and employee experiences.**

Microsoft Copilot Agents represent the next evolution in AI‑powered productivity—moving beyond simple prompts to fully automated, context‑aware agents that can carry out tasks, follow workflows, and make decisions using your organisation’s data and systems.

In this session, you’ll learn:

### **What Copilot Agents Are**

A clear introduction to how Agents differ from standard Copilot capabilities, what they can do, and where they can deliver immediate value.

### **How They Work in Real Scenarios**

We’ll walk through practical business use cases—such as customer service automation, internal process streamlining, and personalised employee support.

### **Building & Deploying Your First Agent**

An overview of creating agents with Copilot Studio, including triggers, actions, data connectors, guardrails, and governance.

### **Security, Safety & Responsible Use**

Best practices for ensuring that your agents operate securely, follow organisational policies, and maintain data compliance.

### **Getting Started: From Idea to Implementation**

Guidance on identifying high‑impact opportunities and defining your first agent use case.

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### **Who Should Attend?**

Business leaders, IT managers, digital transformation teams, and anyone curious about leveraging AI agents to improve efficiency and scale operations.

### **Why This Matters Now**

Customers and employees expect faster, smarter, more automated experiences. Copilot Agents allow organisations to meet those expectations—securely, responsibly, and with minimal development effort.
