A SaaS Management Playbook - Practical Guidance on Managing SaaS in 2026

SaaS applications now power much of the modern workplace, yet many organisations still struggle to maintain visibility, control costs, and manage risk across a rapidly expanding portfolio of subscriptions. As SaaS adoption accelerates and purchasing becomes increasingly decentralised, ITAM teams must move beyond ad-hoc tracking and develop structured approaches to govern SaaS effectively across the organisation.

We’ll explore the common challenges organisations face, including shadow IT, fragmented ownership, licence waste, and limited visibility into application usage and renewals. Drawing on real-world practices and industry experience, the session outlines a repeatable approach for discovering SaaS applications, building a reliable inventory, establishing ownership, and introducing governance that aligns IT, procurement, and business stakeholders.

Participants will leave with a clearer understanding of how to integrate SaaS into their broader ITAM strategy, improve visibility across their SaaS estate, and implement practical controls that reduce waste, manage risk, and support smarter software investment decisions.

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