Employee Engagement Best Practices

An engagement survey is only as valuable as what happens before and after it. A poorly designed survey produces noise, and even great data goes nowhere without a plan to act on it. In this session, TMA Performance consultants walk through the full survey lifecycle, from strategy and design to reporting and team-level action planning. The guidance draws on more than two decades of engagement research and over 32 million survey responses.

What we'll cover:

• 2026 employee experience trends: Why processes, workload, culture, communication and AI integration now top the list of what organizations are working on, and how that has shifted since 2024.
• Culture, EX and engagement: How the three connect, and the five MAGIC drivers of engagement: Meaning, Autonomy, Growth, Impact and Connection.
• Building a listening strategy: How an annual anchor survey fits alongside pulse, onboarding, exit and stay surveys and 360s. We'll also cover how to assess where your organization sits on the EX maturity model.
• Survey design that holds up: How to structure a survey employees can finish in about 10 minutes, write custom questions that are clear and actionable, and choose benchmarks that give your results context.
• Administration best practices: Realistic timelines, setting up hierarchy and demographics, protecting confidentiality, and what participation rates look like by industry.
• Reading your results: Where to focus first, how to tell a meaningful trend from normal variation, and how to use an engagement index to understand your workforce.
• Turning results into action: How managers can handle emotional reactions to feedback, run productive team debriefs, and use practical exercises to build action plans that actually get followed.