Busy Season Best Practices

Busy season is coming, and we want to help you get the most out of Avoca so your team is ready.

Our Customer Success team will walk you through how to prepare and share the best practices we see from customers who run Avoca well at peak. We'll cover the specific settings, workflows, and habits that keep things running when volume doubles.

What you'll learn

• How to configure Priority Booking so emergencies route correctly
• How to use Tasks to flag, assign, and track follow-ups in your dashboard or directly in ServiceTitan
• When and how your team should escalate an issue
• Other best practices to keep things running smoothly

See you there!