Beat the Competition with AI: Home Care Staffing & Sales 24/7
28
5:30 PM - 6:30 PM
Staffing shortages. Missed calls. Overwhelmed coordinators.
That’s the daily reality in home care, and behind it all, one of the biggest threats: slow response times.
Here’s the hard truth: 75% of families choose the first agency that connects with them, and the best chance to reach them is within just 5 minutes of their inquiry. But most agencies wait 24–48 hours before responding, long after a competitor has already booked the client.
In this session, you’ll see how leading home care agencies are using AI-powered automation to capture and convert families and caregivers the moment they reach out — on both your website and phone lines.
You’ll discover how home care leaders are:
✓ Responding instantly to every family and caregiver inquiry — even nights and weekends
✓ Automating caregiver screening and scheduling while keeping the human touch
✓ Reducing no-shows and ghosting with built-in reminders and smart follow-up
✓ Cutting spend on Indeed, job boards, and referral platforms by converting directly on your site
We’ll also tackle the questions home care owners and operators are asking right now:
- Why isn’t our website traffic turning into more booked consultations?
- How many new clients and caregivers are we losing by not being available 24/7?
- Can AI really sound human and keep caregiver and client data secure?
- What’s the difference between an empathetic AI agent and a clunky old chatbot?
- Most importantly: what could we take off our team’s plate today?
Whether you’re trying to grow billable hours, staff more efficiently, or stop losing leads after hours, this session will show how AI can be one of the simplest, most cost-effective upgrades you make, with immediate ROI and zero IT headaches.
Speakers
Matt Rosa
Founder and CEO
With deep experience in post acute-care technology and a personal connection to the care journey, Matt launched Alita after experiencing firsthand the broken processes families face when seeking care. Prior to founding Alita, Matt helped scale startups like IntelyCare and Apploi, where he worked closely with care operators nationwide. Today, he leads Alita’s mission to give senior care teams superpowers through empathetic AI — helping communities fill beds faster, hire smarter, and free staff to focus on what matters most: people.
Brett Seidita
Director, Business Development
With nearly a decade in post-acute care tech, Brett understands the real-world pressures facing today’s operators — from missed inquiries to staffing shortfalls. At Alita, he’s leading the charge to help more post-acute care organizations leverage AI to automate the busywork that slows teams down. His consultative approach focuses on real outcomes: faster hiring, fewer no-shows, and systems that keep working after hours — so staff can focus on people, not paperwork.
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5:30 PM - 6:30 PM