CampusESP Academy

Discover how to use CampusESP's drip texting feature to maintain consistent family communication without the daily workload. In this focused 15-minute session, you'll learn to set up automated SMS sequences that boost engagement, drive action, and keep families connected year-round. We'll cover quick setup strategies, message templates, and timing best practices to maximize your outreach impact while minimizing your time investment.


Set It and Forget It: Automate Family Engagement with Drip Text Messages

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

*   How to use content tools to target your prospective families
*   An overview of CampusESP’s core functionality


Student Enrollment New User Training

In this 30 minute session, we’ll walk through a simple framework for prospective family content planning.

You'll leave with a plug-and-play planning template you can copy, customize, and start using today - because a little planning now means fewer last minute scrambles later.


Prospective Family Content Planning

Moderating Discussion Boards

Implement a Discussion Board

Learn key tools and features available to you in your CampusESP parent and family portal.

Join CampusESP’s interactive session as we guide you through:

*   An overview of CampusESP’s core functionality
*   How to use content tools
*   How to manage your users


Family Communication New User Training

Looking to create a more connected and supportive family community? This 30-minute session will show you how to turn your portal into a space where families engage not just with your content - but with each other. We’ll cover how to set up thoughtful prompts that encourage families to ask questions, share advice, and start conversations. You’ll also learn how to create and grow affinity groups that help families find their people - from first-gen families to out-of-state supporters.


Increase Parent-to-Parent Engagement in your Portal

**Admissions Dashboard** offers insight into student checklists, scholarship information, and more. When parents have a window into student admissions progress, they help keep their student on track. In CampusESP parents are notified anytime the data changes – so they know when it’s time to step in and get involved.

With a *three-week implementation* for existing CampusESP customers, it’s easy to make a quick impact on app completion, deposits, melt, yield, and more. If your team is ready to start implementing the Admissions Dashboard (a free feature for existing CampusESP for Student Enrollment customers!),** **join our group Kickoff Call to learn next steps.

\*\*\*Note: \*\*\**The Kickoff Call is for existing customers using Slate or Salesforce as their enrollment CRM. We recommend a member of your enrollment team and your Slate captain attend if possible.*


Admissions Dashboard Kickoff

In this 30 minute session, we’ll walk through a simple framework for planning your family engagement content for the fall semester.

You'll leave with a plug-and-play planning template you can copy, customize, and start using today - because a little planning now means fewer last minute scrambles later.


Fall Semester Content Planning

Your 2025 Family Survey results are more than just data - they’re a window into the family experience. In this 30 minute session, we’ll explore how to uncover key insights that highlight where families need more support and how to turn that feedback into action. Learn how using this information can help strengthen engagement, drive better communication, and ultimately support student success and retention.


How to get the most out of your 2025 Family Survey Results

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel—from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.


Leverage your Student Enrollment Data

Planning for Family Weekend? Join us for a hands-on walkthrough of how to make the most of your CampusESP portal during one of the biggest events of the year. In this session, you'll learn how to create and manage Family Weekend events with built-in registration, promote them using targeted communications, and streamline the day-of experience with seamless Event Check-in. We’ll also explore how to build an effective communication flow leading up to, during, and after Family Weekend—keeping families informed, engaged, and excited. Whether you're starting from scratch or fine-tuning your current process, this session will give you the tools to turn Family Weekend into a well-orchestrated experience for your campus community.


Family Weekend Setup

Learn how to effectively reach and support your Spanish-speaking families using CampusESP's AI translation capabilities. In this 30-minute workshop, we'll demonstrate hands-on techniques for using AI to translate content accurately and efficiently, ensuring all families receive important information in their preferred language.


Multilingual Messaging Made Easy: AI-Powered Communication for Spanish-Speaking Families

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel, from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.


In this 30-minute CampusESP Academy session, you’ll learn how to leverage your CampusESP parent portal to engage and empower first-generation families with the right resources, messaging, and tools. Led by \*\*Jacqui McBurney, a First Generation Student herself\*\* this session will highlight practical strategies to increase access, foster belonging, and strengthen the family’s role in student persistence and success. Walk away with actionable steps you can apply immediately within your own portal to better support your first generation community.
