UserGuiding is an all-in-one product adoption platform designed to elevate user onboarding and support within your application. 

It helps businesses create engaging Product Tours and interactive Onboarding Checklists that guide users through key features and tasks. With tools like Tooltips, Hotspots, and Announcement Modals, UserGuiding delivers contextual help and updates directly within the app. 

You can integrate a seamless Resource Center and Knowledge Base, offering users quick access to helpful information. The platform also supports Segmentation for personalized guidance, Analytics to track user interactions, and In-App Surveys and NPS Surveys to gather feedback. 

Customizable options ensure the support experience is tailored to fit your app’s style and user needs, making self-served help both easy and enjoyable.

Visit www.userguiding.com to learn more!

UserGuiding

Quer aproveitar ao máximo a UserGuiding? Participe de uma demonstração ao vivo do nosso produto (*em português!*), onde vamos te mostrar tudo o que você precisa para criar experiências incríveis para os seus usuários — sem precisar escrever uma linha de código.

Se você está apenas começando ou se já utiliza a UserGuiding e deseja otimizar sua configuração, neste webinar vamos explicar tudo o que você pode fazer na plataforma.

**O que você vai aprender:**

*   Como começar a usar a UserGuiding e configurar seu primeiro guia.
*   Melhores práticas para fazer o onboarding de novos usuários de forma eficaz.
*   Onde acompanhar as principais análises e medir o sucesso.
*   Como segmentar seus usuários para experiências direcionadas.
*   Configurar ferramentas de autoatendimento no aplicativo usando: Base de Conhecimento, Central de Recursos e Assistente de IA.

**📅 Data:** 24 de julho de 2025

**🕓 Horário:** 16h (Horário de Brasília)

**⏳ Duração:** 1 hora

🧑🏻‍💻 **Palestrante**: Gabriel Valandro, Especialista em Onboarding na UserGuiding


 Demonstração Ao Vivo: Saiba o que é possível fazer com a UserGuiding

Want to make the most of UserGuiding? Join us for a live product demo where we’ll walk you through everything you need to build powerful user experiences—without writing a single line of code.

Whether you're just getting started or looking to optimize your setup, this session will cover it all.

**What you’ll learn:**

*   How to get started with UserGuiding and set up your first guide
*   Best practices for onboarding new users effectively
*   Where to track key analytics and measure success
*   How to segment your users for targeted experiences
*   Setting up in-app self-service tools using: Knowledge Base, Resource Center, and AI Assistant

**📅 Date:** July 2nd, 2025

**🕓 Time:** 3:00 PM GMT+1

**⏳ Duration:** 1 Hour


Live Product Demo: Learn What’s Possible with UserGuiding

**AI tools are raising the bar for user onboarding—but how exactly?**

In this session, we’ll take you behind the scenes of a UX research project. We analyzed the onboarding journeys of 10 leading AI products across different categories, such as generative content, productivity, and developer tools.

We’ll share how we used behavioral principles like cognitive load, labor illusion, and familiarity bias to evaluate each experience, uncovering over **140 onboarding patterns** and **100+ actionable insights** along the way.

You’ll learn what today’s most innovative AI tools are doing across:

✅ Pre-signup experiences

✅ Signup flows

✅ First session UX

✅ Onboarding emails

✅ Activation indicators

We’ll be joined by two experts behind the report:

👤 **Kate Syuma**, onboarding strategist and founder of Growthmates, who will share key behavioral takeaways and UX patterns to watch

👤 **Serra Alban**, brand marketer at UserGuiding, who led the research and onboarding benchmarks

Whether you’re building an AI product or rethinking your onboarding strategy, this session will help you see user onboarding through a sharper, behavior-first lens.

**Webinar Details:**

🗓️ **Date:** Wednesday, June 25th, 2025

⏰ **Time:** 4:00 PM GMT+1 (London Time)

⏳ **Duration:** 30 minutes + Live Q\&A

Join us live to ask your questions—or register to get the recording.

See you there 👋


Inside the Onboarding UX of AI Tools: What Onboarding Looks Like in 2025

Join our Product Team for a **live Q\&A session** where we’ll dive into how you can build an effective, easy-to-navigate knowledge base and get the most out of UserGuiding’s AI Assistant to boost customer self-service.

*Designed with support teams in mind*, this session will walk you through best practices for reducing support load and empowering users to help themselves—no coding required.

Perfect for support leads, product folks, and anyone looking to scale user education while keeping things simple.

🗓️ Duration: 1 hour

🎙️ Speakers: **Alican Bektas** (Head of Product), **Emrah Aydin** (Product Marketing Manager)

🧑‍💼 Moderator: **Joud Ghazal** (Growth at UserGuiding)

**Bring your questions—we’re here to answer them live!**


Live Q&A: Getting the Most from Knowledge Base & AI Assistant

Want to go global but barely speak one language, let alone five? We’ve got you covered.

Join us for a **live demo** with **Simay Aydin**, where she’ll show you how to create a self-service experience that works for all your users, no matter where they are or what language they speak.

**📅 Date:** Wednesday, August 13th, 2025

**⏰ Time:** 5:00 PM (GMT+3)

**🕒 Duration:** 45 minutes

**🎤 Speaker:** Simay Aydin, Customer Support Manager @UserGuiding

We’ll cover how to:

*   Set up a helpful Resource Center
*   Create a multilingual Knowledge Base
*   Segment users by language and location
*   Localize your AI Assistant for instant, relevant support
*   Understand why localized content leads to happier users

Whether you’re just getting started or already using UserGuiding, you’ll leave this session with practical tips to make your support more effective—and more global.


Build a Localized Self-Service Experience in 45 minutes

Speaker

Simay Aydin Kartoglu

Customer Support Operations Manager

Replays

Demonstração Ao Vivo: Saiba o que é possível fazer com a UserGuiding

Live Product Demo: Learn What’s Possible with UserGuiding