Human Risk Intelligence: The New Way for MSPs to Talk About Security
24
2:00 PM - 3:00 PM
Join Nihil and Alan from SaveNet for an insightful discussion on how MSPs are using Human Risk Intelligence (HRI) to move beyond traditional security awareness training and deliver more strategic security outcomes for their clients.
In this practical, MSP-focused session, we'll explore the real-world security challenges businesses face today, how human risk data can uncover hidden vulnerabilities, and why measuring behaviour is becoming just as important as managing technology.
Through real examples and lessons learned, we'll discuss how MSPs can use human risk insights to improve cyber resilience, strengthen client relationships, support compliance initiatives and create more valuable advisory-led conversations.
Topics include:
- How MSPs are using human risk data today
- Common client security challenges and how to overcome them
- Real phishing simulation outcomes and lessons learned
- Why leadership behaviour and risky users matter
- Moving beyond awareness training metrics
- Using human risk insights in QBRs and service reviews
- Turning security data into actionable recommendations
- Building stronger, advisory-led client relationships
- Demonstrating value through reporting and measurable outcomes
Whether you're looking to strengthen your security offering, improve client engagement or better understand the role of Human Risk Intelligence, this session will provide practical takeaways you can apply immediately.
Speakers
Nihil Morjaria
Chief Revenue Officer @ usecure
Nihil Morjaria is Chief Revenue Officer at usecure, where he leads global revenue and channel strategy. With a background in psychology and cybersecurity, Nihil focuses on helping MSPs turn human risk into a managed, measurable service. He works closely with partners to scale human risk management through automation, enabling them to strengthen client security while building recurring service value.
Alan Hughes
Chief Operations Offices @ savenet
Alan is the COO at Savenet Solutions, where he handles day to day operations of the company and its managed services. Alans background is with IT Departments in engineering and pharmaceuticals. Part of his role is to manage Savenet's Managed service client accounts and ensuring that their clients organisations are operating in line with ISO 27001 and NIS2 standards. In addition to this, he also oversees Savenet's adherence to their own ISO 27001 certification.
24
2:00 PM - 3:00 PM