Assess Your Claims Operation Live: The 7-Dimension AI Readiness Check
24
3:00 PM - 3:45 PM
What we will cover
Every carrier, MGA, and TPA is ready to embrace AI. The ExCo wants it, budgets are moving, adjusters are asking for more support. But readiness for AI isn't the same as readiness to make it work, especially at scale, in production, with decisions and governance you can stand behind.
Claims AI works – we have solved the technology challenge.
It is the operational constraints that cause AI pilots to stall and delay rollouts that we will explore in this webinar.
What you will walk away with
1. Understand your own shape
· Learn about each dimension of AI readiness, the blockers, and how to overcome them.
· Seven live self-scores will help you plot your own personalized radar profile.
· The anonymized, amalgamated results will show you where you sit versus your peers.
2. Get a field-tested reality check
· Get real-world reaction to each dimension from claims experts with decades of experience.
3. Learn from three anonymized case profiles
· See real client radar shapes, their primary bottleneck, and the first move that unlocked progress. Learn from a large European P&C insurer, a US life and LTC carrier, and a US specialty MGA.
4. Your first move
· The weakest dimension sets the ceiling. Leave this session knowing which one to fix first, and what "fixed" looks like in weeks, not years.
Unable to attend? Register anyway to get the recording and launch-day access to our digital scorecard.
Speakers
Roi Amir
CEO, Sprout.ai
Roi Amir joined Sprout.ai in January 2022 as CEO, bringing with him over 25 years of experience in the software industry. Before Sprout.ai, he served as Head of Engineering at Tractable, where he played a key role in the company’s journey to Unicorn status.
Earlier in his career, Roi worked with leading insurers including Tokio Marine and GEICO and, since joining Sprout.ai, has partnered with many global brands including MetLife, AXA, Scottish Widows (part of Lloyd’s Banking Group), and AdvanceCare (part of Generali Group).
Alan Demers
President, InsurTech Consulting, LLC
Alan Demers, President of InsurTech Consulting, LLC, provides strategic development, subject matter expertise and advisory services. Former executive with over 35 years of P&C insurance claim experience, Alan collaborates in the forefront of insurtech, partnering with insurance leaders, insurtech start-ups, solution providers and investors to modernize insurance with a concentration on claims. Alan is the curator of ‘Connected’ - 3 minute scan of the Insurance Ecosystem, newsletter - www.insurtechconsult.com
Charlie Hobbs
Director, North America
Charlie Hobbs is Director of North America at Sprout.ai, where he helps insurers explore how AI can improve the speed, consistency, and scalability of claims decision-making. He brings over a decade of experience scaling software businesses across the US and UK, with a focus on enterprise partnerships and highly regulated industries including financial services and insurance.
In his role, Charlie works closely with claims, operations, and technology leaders to identify where AI-powered automation can deliver practical operational value. As moderator, he will lead the discussion on the Claims Decision Intelligence Maturity Curve — exploring why many AI initiatives stall between pilot and production, how claims operations respond as volume and complexity increase, and what it takes to build operating models that flex rather than fracture.
Replays
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3:00 PM - 3:45 PM