CDCP Success Strategies: How to Attract, Book & Retain More Patients in 2025

“I thought this was supposed to be free.”

That’s the reaction many dental teams are hearing from CDCP patients—and it’s creating real problems at the front desk.

Across Canada, dental offices are dealing with growing confusion and frustration from patients who believe the Canadian Dental Care Plan covers everything. But when they find out they still need to pay out of pocket—due to co-pays, coverage limits, or unclear eligibility—they’re often caught off guard.

The result?

Time-consuming conversations. Misunderstandings. Lost trust.

And in many cases, lost patients.

CDCP has the potential to bring more patients through your doors—but only if your team knows how to navigate it effectively.

But practices who do get it right are seeing real growth—more bookings, stronger retention, and a steady stream of new patients.

In this webinar, we’ll show you how to get there. Hosted by Beth Welsh and featuring dental industry experts from RNA 180, we’ll break down the exact strategies top-performing practices are using to succeed with CDCP—while others are falling behind simply because they’re unprepared.

You’ll learn:

✔️ What your front-desk should be saying to turn CDCP inquiries into booked appointments

✔️ How to set the right expectations without damaging trust

✔️ How to confirm patient eligibility, avoid common mistakes, and simplify the process

✔️ What your hygienists and treatment coordinators should say to retain CDCP patients long-term

✔️ Downloadable scripts, handouts, and real-world examples you can start using right away

If your team isn’t ready, you’re not just missing out—you’re falling behind. Join us to make sure your practice is prepared to thrive in the CDCP era.