Delivering Trust: How to Turn Holiday Shoppers Into Loyal Customers
Relay Commerce
27:54
This holiday season, trust is the new conversion driver. Shoppers are flooded with offers, but the brands that win are the ones that make customers feel confident from checkout to delivery.
From crafting a seamless, conversion-ready experience, to reassuring customers their orders are protected, every touchpoint is an opportunity to build loyalty that lasts well beyond the holidays.
Join experts from Iamota, SavedBy and Relay Commerce as we unpack how to create a journey that converts first-time buyers into long-term advocates by delivering trust every step of the way.
Speakers
Shannon O'Boyle
Head of Marketing & Partnerships @ Relay
Hoster of parties, master of ceremonies, washed-up D1 walk-on, startup marketer, and mom of 2.
Nicole Hutchinson
Senior Strategist @ Iamota
Will Jones
Co-founder @ SavedBy
Delivering Trust: How to Turn Holiday Shoppers Into Loyal Customers
27:54