Digital PR Operations - Manage Inquiries

Description

In this session, you’ll learn how to set up, track, and manage media or customer inquiries using Presspage so that nothing slips through the cracks. We’ll cover everything from creating your inquiry email address to handling inquiry workflows, assigning tasks, and using stats to improve response times.

You’ll learn how to:

• How to setup Inquiries via the settings.
• How to integrate Inquiries so incoming questions are collected automatically.
• How to use the Inquiries Dashboard
• How to manage individual inquiries
• How to measure inquiry performance through statistics

Who should attend

This webinar is ideal for new users or anyone looking for a refresher. You’ll also benefit if you’re interested in learning tips, tricks, and best practices to make the most of Presspage.

Format

A live, hands-on demonstration with time for Q&A at the end.

About Digital PR Operations

Digital PR Operations is a recurring training series designed to help you master the core workflows of Presspage. Each session focuses on a key capability of the platform, combining step-by-step guidance with practical tips and best practices. Whether you’re just getting started or looking to sharpen your skills, these trainings will give you the confidence to work with Presspage efficiently and effectively.