Factory Floors to Final Shipment: A Founder’s Guide to Quality Control

For many founders, product quality can make or break a brand. Whether it’s catching defects in early samples or ensuring consistency across large production runs, establishing a reliable quality control (QC) process is essential for growth and customer trust.

In this session, we’ll take a closer look at how brands can approach quality control at every stage of production. From the first factory visit to the moment an order reaches your customer, we’ll outline practical steps founders can use to minimize risk and safeguard their reputation.

We’ll be joined by Liz Cooley, Director of Operations at Crown Affair, who will share how her team approaches QC, the systems they’ve built into their supply chain, and the lessons she’s learned while scaling a fast-growing brand.

Together, we’ll explore:

• Why quality control is critical for scaling brands
• Common mistakes founders make when overlooking QC
• Practical methods for inspecting samples and production runs
• How to balance cost, speed, and quality in your supply chain

Join us for a grounded discussion on how founders can build trust with their customers by putting quality first.