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25 min
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Learn & Level Up: Customer Support

Let's Do This

25:45

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Second session: Customer Support

In just 20 minutes, you’ll learn how to:

  • How to cancel, refund, and transfer participants
  • Setting up and managing participant self serve options
  • How payment plans work from the customer’s perspective
  • Understanding Refund Protect
  • Live demos and Q&A

Speakers

Eloise Jones

Eloise Jones

Technical Account Manager

Ailsa Connolly

Ailsa Connolly

Onboarding Executive

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Learn & Level Up: Customer Support

25:45

Watch