How AI is changing the participant experience

Customer service can be one of the hardest parts of running an endurance event. In the weeks before, questions pile up and your team spends its time answering the same ones instead of running the event.

On Thursday 16 July, we'll look at how that's changing. Sam Browne (CEO, Let's Do This) sits down with Tiffany Clemens (Life Time) and Andy Graffin (Great Run Company) to talk about AI and the participant experience. Then we'll demonstrate the Let's Do This Experience Agent answering and acting on real participant requests, live.