Intro to Facilitating Groups: Managing Dysfunction
3
6:00 PM - 7:00 PM
Part of the Intro to Facilitating Groups Webinar Series
What Do You Do When the Meeting Starts Going Sideways?
One person dominates the conversation.
Another challenges everything that's suggested.
Several participants stop contributing altogether.
Side conversations begin. Energy drops. Frustration builds—and suddenly, you're spending more time managing the dynamics than accomplishing the purpose of the meeting.
Difficult group behavior is inevitable. Letting it derail the meeting isn't.
Join David Stargel, CEO of Leadership Strategies, for this practical webinar on one of the most challenging—and important—skills in facilitation: preventing, recognizing, and managing dysfunctional group behavior.
You'll learn how skilled facilitators address difficult dynamics without embarrassing participants, shutting down healthy disagreement, or allowing one person's behavior to take the entire group off course.
More importantly, you'll discover why the best approach to dysfunction often begins before the difficult behavior ever happens.
What You'll Learn
In this session, you'll discover:
✓ A practical three-part approach to preventing, detecting, and resolving dysfunction before it derails the group
✓ How to recognize common disruptive behaviors—including dominators, skeptics, silent participants, side conversations, and other challenging dynamics
✓ Why dysfunctional behavior happens and how understanding the cause can help you choose the right intervention
✓ Proven techniques for addressing difficult behavior while protecting participant trust and engagement
✓ Strategies for managing dysfunction in in-person, virtual, and hybrid environments
✓ How to intervene in the moment while keeping the conversation focused on the group's purpose and desired outcome
✓ Practical facilitation techniques you can begin applying in your next meeting
Who Should Attend
This webinar is ideal for:
- New and aspiring facilitators
- Managers and team leaders responsible for leading group discussions
- Project and program managers navigating complex team dynamics
- HR, Learning & Development, and Organizational Development professionals
- Experienced meeting leaders who want greater confidence handling difficult situations
- Facilitators responsible for high-stakes or highly interactive sessions
- Anyone who's ever had a meeting derailed by challenging participant behavior
What You Get
✓ 60 minutes of practical facilitation instruction
✓ A framework for preventing, detecting, and resolving dysfunction
✓ Techniques for addressing common disruptive behaviors
✓ Real-world facilitation examples and applications
✓ Live Q&A
✓ Recording of the session
Great facilitators don't eliminate difficult dynamics. They know how to recognize them, respond effectively, and keep the group moving toward results.
Speakers
David Stargel
CEO @ Leadership Strategies
President and CEO of Leadership Strategies, David Stargel brings over 30 years of leadership training and consulting expertise. Renowned for taming industry giants like Deloitte, SAP, Apple, and Gulfstream, David thrives in high-stakes projects, steering them toward success with finesse.
Raheem Jackson
Client Executive @ Leadership Strategies
Meet Client Executive, Raheem "Heem" Jackson, who is passionate about helping teams solve real problems through the power of skilled facilitation. With over 18 years of sales experience, Heem brings deep expertise in managing major accounts and driving strategic growth. Known for his ability to build strong client relationships, Heem specializes in consultative selling, digital transformation, and workforce optimization. Heem holds advanced certifications in technical sales and has a strong track record of delivering results in complex, fast-paced environments. By focusing on helping organizations and leaders unlock their full potential, Heem connects businesses with world-class facilitation and leadership development solutions.
3
6:00 PM - 7:00 PM