Hatch AI in Action: Introducing Conversational Analytics

Just like any other employee, you need your Voice AI agents performing at the top of their game, handling calls professionally and turning leads into booked jobs. 

The first step to optimizing performance is understanding what’s happening on each call, and how effective agents are at impacting the metrics you care about most – and that’s what Hatch’s new AI-powered Conversational Analytics makes possible.

In this webinar, we’ll give you a tour of the new and improved Conversations Page, and demonstrate how to extract insights you can use to boost booking rates and customer satisfaction.

You’ll learn how to:

• View key metrics, such as Bookable-to-Booked rate, with no manual call review required
• Review recordings and transcripts to diagnose where agents excel, or where they need to improve
• Filter calls and manually override outcomes as needed for data accuracy

This session is designed for business leaders and frontline teams eager to harness the power of Voice AI for better results. There will be time for Q&A, so bring your questions! Register now