Employee Experience: From HR Initiative to Leadership Imperative
29
1:00 AM - 2:00 AM
Employee Experience (EX) is no longer just an HR initiative, it’s a business-critical priority.
Every interaction an employee has with your organization shapes culture, drives performance, and influences outcomes that matter to the bottom line. Yet, too often, executive leaders still see EX as “soft” or nice-to-have rather than a strategic lever for growth, retention, and customer satisfaction.
This chat with HR leaders and Mentorloop Industry Advisory Council members Lainie Tayler and Michael Werle will explore the EX touchpoints that matter most, link them to measurable business outcomes, and inspire leaders to act, not just approve budgets.
What we'll cover:
- Key EX touchpoints that most influence culture and performance
- Making the business case: linking EX to retention, customer satisfaction, profitability
- Strategies to secure executive buy-in and drive action from the top
Moderated by Heidi Holmes, Co-Founder & COO of Mentorloop, this session will show HR leaders how to position employee experience as a boardroom priority and turn leadership support into real outcomes for your teams.
Speakers
Heidi Holmes
COO & Co-Founder @ Mentorloop
Heidi Holmes is the Co-Founder and Chief Operating Officer of Mentorloop, a Melbourne-based software platform designed to help organizations build, run, and scale effective mentoring programs.
Heidi is passionate about making mentoring mainstream and believes that the right connection can change your life. In her downtime, she enjoys family time with her husband and two kids, and their new puppy Jill.
Lainie Tayler
Founding Managing Director of HR Squad; Mentorloop Industry Advisory Council member
Lainie Tayler, the founding Managing Director of HR Squad has over 28 years’ experience working in large global and local organisations specialising in leadership development, talent management and generalist human resources.
Lainie has worked for some Australia’s most influential organisations including North Mining, adidas, GE, Country Road, Telstra and Asciano. However, Lainie’s real passion is unlocking the potential in all leaders and has deep expertise in strategy, organisational capability and leadership development.
HR Squad is 8 years old now and supports a diverse mix of private industry organisations across Australia and abroad in executive and group coaching.
Michael Werle
Director of HR Consulting Australia; Mentorloop Industry Advisory Council member
Michael Werle is a senior human resources executive with 25+ years of experience across diverse industries.
As Director of HR Consulting Australia, Michael works collaboratively with others shaping organisational culture, driving sustainable change, and implementing leading HR programs.
He holds a Master of Business Administration in Human Resources and certifications in behavioral and emotional intelligence analysis.
A member of the Victorian/ Tasmanian Divisional Council of the Australian Institute of Training and Development, Michael is passionate about fostering inclusive workplaces, developing others, and fostering partnerships to elevate organisational capacity and capability.
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29
1:00 AM - 2:00 AM