Lessons Learned: Scaling Patient Access with AI Agents

Healthcare leaders today are facing increasing operational pressures - from rising patient demand and staffing shortages to growing expectations for always-on, digital access to care.

In this webinar, together with guest speakers from both private healthcare and NHS, we’ll explore how AI is transforming patient access and service operations - enabling a true 24/7 digital front door integrated with existing systems such as EHRs, patient portals, and contact centers.

You’ll learn how leading healthcare organizations including Welsh Ambulance Service (NHS), are using AI agents to reduce administrative workload, automate high-volume patient interactions, and improve access to care - without disrupting core clinical systems.