CampusESP

We’ll explore how colleges and universities can cut through the FAFSA confusion by proactively supporting families. From clear communication to deadline reminders, we’ll share practical strategies that help families complete FAFSA successfully so institutions get the data they need sooner, can award aid faster, and **ultimately improve yield and retention**.

We’ll be joined for a Q\&A discussion with **Melanie Muenzer, Chief of Staff for the Under Secretary, U.S. Department of Education**, who will bring a federal and policy perspective to this critical conversation.


Cut through the FAFSA confusion: Strategies to support families

Tired of rogue parent Facebook groups? We've been piloting a better alternative with 5 schools and 7,000 parent users. 

On this webinar, the **University of Kansas** and **University of Minnesota - Twin Cities** will share their results and best practices, while the CampusESP team offers a sneak peak at a new feature coming in September that allows you to:

*   Build personalized Discussion Boards based on class year, interests, and more
*   Avoid the headache of parent Facebook groups with built-in AI moderation, vetted human moderators, and other tools that keep the conversation positive 
*   **Improve your communication strategy** by tracking what questions families ask 


First look at our newest feature: Discussion Boards!

The value of AI is instant answers. And soon, instant actions. But what does it *really* mean for you and the future of parent and family engagement? 

Join us for 30 minutes as we cover:

*   **AI 101 (without the jargon):** How we got here, where we’re going, and what all those acronyms really mean.
*   **Training for trust:** Why teaching AI matters, and how it can better support your families and students.
*   **ROI or bust:** The metrics that prove AI’s impact, and what to expect from vendors (yep, even us).
*   **Bonus round:** Live Q\&A lightning showdown between Dave and DaveAI to test whether the bots know parents better than we do.


AI and the future of family engagement

At **Florida Atlantic University**, departments don’t work in silos — they team up to support families from the first inquiry to graduation. Join us to hear how they align goals, messaging, and strategy to turn parents into powerful partners in student success.

**Bring a teammate (or three!) — this one’s all about working better together.**


From recruit to retain: FAU’s blueprint for full-lifecycle family engagement

Behind every first-gen student is a family navigating unfamiliar pressures, questions, and milestones. Join this webinar to see how institutions are breaking down barriers, engaging Spanish-speaking communities, and creating family onboarding strategies that drive student success.


First-Gen Families: Support from Day One

Speakers

Kelsey Nyman

Coordinator of Student Communications | Montclair State University

Kyle Cashin

Orientation Programs Logistics Specialist | Montclair State University

Dr. Carrie Vath

AVP of Student Affairs and Dean of Students | Southern Oregon University

Albert Perera

Account Manager | CampusESP

Replays

Cut through the FAFSA confusion: Strategies to support families

First look at our newest feature: Discussion Boards!