Hospitality in 2026: The Trends Shaping Guest Expectations
Bookboost
54:08
Guests aren’t just travellers anymore. They’re remote workers, wellness seekers, digital explorers, and experience hunters rolled into one.
So how do hotels keep up and stay ahead? In this webinar, we’ll explore what’s coming next and what it means for your hotel today.
From the latest trends in guest experience to how AI will keep transforming your operations, this is your roadmap to meet the next generation of guests where they are.
You’ll walk away knowing:
- The new trends that are shaping guest behaviours
- What do the new hybrid guests expect from hotels
- Practical, low-effort ways to begin using AI
- How to design spaces and experiences in 2026
Join us for an open, forward-looking conversation about what it really takes to meet, and exceed, guest expectations in 2026.
Speakers
Thibault Catala
Founder & CEO at Catala Consulting
Maria Nolze
CX & Hospitality Leader
Zsuzsanna Albrecht
Founder at Zsuzsanna Albrecht Hospitality Consulting
Mark Evans
Sales Director at Bookboost
Hospitality in 2026: The Trends Shaping Guest Expectations
54:08