BOOKBOOST
Powered by

Hospitality in 2026: The Trends Shaping Guest Expectations

Bookboost

54:08

Watch

Guests aren’t just travellers anymore. They’re remote workers, wellness seekers, digital explorers, and experience hunters rolled into one.

So how do hotels keep up and stay ahead? In this webinar, we’ll explore what’s coming next and what it means for your hotel today.

From the latest trends in guest experience to how AI will keep transforming your operations, this is your roadmap to meet the next generation of guests where they are.

You’ll walk away knowing:

  • The new trends that are shaping guest behaviours
  • What do the new hybrid guests expect from hotels
  • Practical, low-effort ways to begin using AI
  • How to design spaces and experiences in 2026

Join us for an open, forward-looking conversation about what it really takes to meet, and exceed, guest expectations in 2026.

Speakers

Thibault  Catala

Thibault Catala

Founder & CEO at Catala Consulting

Maria  Nolze

Maria Nolze

CX & Hospitality Leader

Zsuzsanna  Albrecht

Zsuzsanna Albrecht

Founder at Zsuzsanna Albrecht Hospitality Consulting

Mark Evans

Mark Evans

Sales Director at Bookboost

Hospitality in 2026: The Trends Shaping Guest Expectations

54:08

Watch