[Live] Global Customer Loyalty Report 2026 Webinar
Antavo AI Loyalty Cloud
56:27
This is the LIVE launch webinar of the Global Customer Loyalty Report 2026
Join us as we explore top-of-mind topics, from loyalty as an AI enabler, how loyalty data benefits other areas of the business, to the role of transactional rewards in driving engagement.
As the leading AI Loyalty Cloud, Antavo continuously delivers the latest insights on industry trends.
During this live webinar, we’ll discuss how we’re entering a new golden age for loyalty programs, why marketers need a reality check on what truly makes customers feel valued, and the ways running a loyalty program can boost a company’s AI readiness.
Be part of an exclusive live review of the Global Customer Loyalty Report 2026!
We’ll also provide you with stats, including:
- 7 in 10 consumers join loyalty programs to save money
- 66% of customers say using a loyalty program is now part of their lives
- This year, 93% of program owners who measure ROI saw positive results (up from 83% last year)
- Nearly 90% of businesses are confident that loyalty is driving value that they wouldn’t get otherwise
- 91% of program owners say that they have challenges analyzing their loyalty data
This year’s report includes data from over 500 million loyalty member actions, survey results from 3,000+ CMOs and loyalty leaders worldwide, and responses from 10,000 consumers (loyalty program end users) from all over the world. Explore global trends across EMEA, APAC, and North America
Speakers
Zsuzsa Kecsmar
Chief Strategy Officer & Co-founder of Antavo AI Loyalty Cloud
Andreanne Rondeau
Loyalty Specialist & Founder of stratLX
Michael Mitchell
VP, Global Brand & Creative at Bloomreach
[Live] Global Customer Loyalty Report 2026 Webinar
56:27