ANTAVO AI LOYALTY CLOUD
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[Live] Global Customer Loyalty Report 2026 Webinar

Antavo AI Loyalty Cloud

56:27

Watch

This is the LIVE launch webinar of the Global Customer Loyalty Report 2026

Join us as we explore top-of-mind topics, from loyalty as an AI enabler, how loyalty data benefits other areas of the business, to the role of transactional rewards in driving engagement.

As the leading AI Loyalty Cloud, Antavo continuously delivers the latest insights on industry trends. 

During this live webinar, we’ll discuss how we’re entering a new golden age for loyalty programs, why marketers need a reality check on what truly makes customers feel valued, and the ways running a loyalty program can boost a company’s AI readiness.

Be part of an exclusive live review of the Global Customer Loyalty Report 2026!

We’ll also provide you with stats, including:

  • 7 in 10 consumers join loyalty programs to save money
  • 66% of customers say using a loyalty program is now part of their lives
  • This year, 93% of program owners who measure ROI saw positive results (up from 83% last year)
  • Nearly 90% of businesses are confident that loyalty is driving value that they wouldn’t get otherwise
  • 91% of program owners say that they have challenges analyzing their loyalty data

This year’s report includes data from over 500 million loyalty member actions, survey results from 3,000+ CMOs and loyalty leaders worldwide, and responses from 10,000 consumers (loyalty program end users) from all over the world. Explore global trends across EMEA, APAC, and North America

Speakers

Zsuzsa Kecsmar

Zsuzsa Kecsmar

Chief Strategy Officer & Co-founder of Antavo AI Loyalty Cloud

Andreanne Rondeau

Andreanne Rondeau

Loyalty Specialist & Founder of stratLX

Michael Mitchell

Michael Mitchell

VP, Global Brand & Creative at Bloomreach

[Live] Global Customer Loyalty Report 2026 Webinar

56:27

Watch